Last updated: August 25, 2026

Sibalom Natural Park (“SNP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit https://snp.pzstaging.com/, contact us, or book a visit to the park.

Information We Collect

We may collect:

• Contact details you provide, such as your name, email address, phone number, subject, and message.
• Booking details, such as selected package, visit dates, visitor type, number of guests, and any information needed to issue permits, coordinate guided tours, or manage camping reservations.
• Payment-related information necessary to process a booking. Payments may be handled by an authorized payment provider; we do not intentionally retain complete payment-card details unless required and permitted by law.
• Technical information automatically generated when you use the website, including IP address, browser and device type, pages visited, referring website, and date and time of access.
• Information you provide through emails, phone calls, social-media pages, feedback, or other communications with us.

Please do not submit sensitive personal information unless it is necessary for your enquiry or booking.

How We Use Your Information

We use personal information to:

• Respond to enquiries and provide visitor assistance;
• Process reservations, permits, payments, refunds, and booking confirmations;
• Coordinate park entry, guided tours, camping, safety, and emergency planning;
• Maintain accurate visitor and administrative records;
• Protect the security and integrity of the website and prevent fraud or misuse;
• Comply with legal, regulatory, financial, audit, and public-safety obligations; and
• Improve our website, visitor services, and conservation programs.

We process personal information only where permitted by applicable law, including where necessary to provide a requested service, comply with a legal obligation, protect safety, pursue legitimate public or operational interests, or where you have given consent.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and improve performance.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality, including booking features.

How We Share Information

We may share information only when necessary with:

• Authorized SNP staff, park rangers, and relevant government personnel;
• Service providers that support website hosting, booking administration, payment processing, email, security, and technical maintenance;
• Emergency responders or public authorities where necessary to protect life, safety, property, or the environment;
• Regulators, auditors, law-enforcement agencies, or other parties when required by law; and
• Successor organizations if management or operations are lawfully transferred.

We do not sell or rent personal information.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including visitor management, financial recordkeeping, safety, dispute resolution, security, and legal compliance. We securely delete, anonymize, or archive information when it is no longer required, subject to applicable retention obligations.

Security

We use reasonable organizational, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No online service can guarantee absolute security; please use care when sending information electronically.

Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion or restriction of certain processing;
• Object to processing in certain circumstances;
• Withdraw consent where processing relies on consent; and
• Receive information about how your personal information is used.

To make a request, contact us using the details below. We may need to verify your identity before responding.

Third-Party Links and Content

This website may link to or display content from third-party websites, including social-media platforms, video services, maps, or payment providers. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Children’s Privacy

The website is not intended to collect personal information from children without appropriate consent. If a booking includes a minor, the booking should be made by a parent, guardian, school representative, or other authorized adult.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after an update is subject to the revised policy.

Contact Us

For privacy questions or requests, contact:

Sibalom Natural Park
Sibalom, Antique, Western Visayas, Philippines
Email: [info@sibalom.gov.ph]
Phone: +63 (036) 540-2198

Sibalom Natural Park website